Resources and Specifications
Frequently Asked Questions
Once your order has been delivered, we’ll send you an email containing an assembly video and guide. You can also find them on our Resources page.
The assembly video and guide will walk you through each step of assembly. We strongly recommend that you watch this before attempting to assemble your Secretlab gaming chair as it contains vital safety information and tips that will make your assembly process smoother. Most users take about 20 minutes to assemble their chair.
If you run into any issues during assembly, please contact us via our Contact Form. Our support team will be in touch shortly.
We engineer our chairs for years of daily use, but proper aftercare is still crucial to ensure they stay in good condition. This means keeping liquids away from your Secretlab chair and wiping it down regularly to keep it clean. For more tips on keeping your gaming chair in mint condition, we’ve put together a handy Aftercare Guide with more detailed maintenance instructions.
Orders usually take up to 2 working days to be processed. Once picked up by the courier, orders are usually delivered within 1 - 3 working days depending on the location.
Exceptions include distant locations* and stock availability.
* Secretlab will not be held accountable for any delays in shipping due to customs or carrier delays, and unforeseen circumstances outside of our control.
** We’re expecting additional delivery delays to your orders as a result of the high volume of sales. We ask for your patience as we work to get your order to you as soon as possible.
Once your order ships, you'll receive a shipping confirmation email and tracking number, so you can follow your package as it makes its way to you. However, tracking information can take up to 24 hours to update, so don’t worry if it doesn't show up immediately. We recommend tracking your order and ensuring that you’re home on the day of delivery to receive your order.
Secretlab TITAN 2020 Gaming Chair
Amazing, would recommend!
It might seem like a lot to spend on a chair but it's well worth it! I would recommend if using for large parts of your day.
Titan evo cl
I really like the chair, i am 201cm and finally found something that its comfortable and quality looking. Keep up the good work :)
I Love my chair
better than i expect
I’ve had a wonderful experience so far. The chair is breathable material, very well suited for long hours
Secretlab TITAN Evo 2022
This is my first purchase from Secretlab and I couldn't be happier. I'm impressed with the overall quality and attention to detail, but also how easy my back stopped from hurting me on a daily basis. I still getting used to some of the features but I would totally recommend it if you are not willing to go for a premium office chair. Also, they usually have great offers which can help to cut down the total price.